300 Maalaea Rd. Ste 207 Maalaea, HI 96793

We’re open Mon, Wed, Thu, Sun: 10 am to 6 pm
Tue, Fri, Sat: 10 am to 8 pm

Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Store?

We accept Visa, MasterCard and American Express.

How secure is shopping in the Online Shop? Is my data protected?

Yes. We take the utmost care with the information that you provide us when placing an order on our website. The server that hosts our website encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it.

How can I change my shipping address?

By default, the last used shipping address will be saved into your MauiGrown Coffee account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

How will I know that you have received my order?

After you complete the checkout process, a confirmation will appear on your screen. Please keep this confirmation number for your reference.

You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)

How long will it take to receive my order?

Our products are shipped via FedEx. Visit our
Shipping Information Webpage
for more information.

What is your returns policy?

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund.

Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Send us an email